Surya898 Privacy Policy – Malaysia Member Personal Data Protection

Surya898 ("we", "our platform", or "surya898") operates under an international licence and is fully committed to protecting the privacy and personal data security of every member using our platform in surya898.vin.

This Privacy Policy describes our practices regarding the collection, use, storage, and disclosure of your personal information when you visit the surya898 website, register an account, make transactions, or use any of the services we offer — whether through a web browser or the surya898 mobile app.

This policy applies to all registered members, website visitors, and anyone who interacts with the surya898 platform in any capacity. By using the surya898 platform, you confirm that you have read and understood this Privacy Policy and agree to the practices described herein.

Surya898 complies with Malaysia's Personal Data Protection Act 2010 (PDPA) as well as relevant international data protection standards. We continually strive to ensure that the handling of your personal data is on par with best practices in the global digital financial services industry.

Surya898 only collects information that is strictly necessary to provide you with a safe, responsible, and high-quality service. The following are the categories of data we collect:

Surya898 collects your personal information through several different methods, depending on how you interact with our platform:

• Account Registration: When you register a new account at surya898, you provide basic information such as your name, email, phone number, and date of birth.
• KYC Verification: To meet compliance requirements, you may be asked to upload an identification document such as a national ID or passport to verify your identity.
• Financial Transactions: Every time you make a deposit or withdrawal, surya898 records the transaction details for accountability and financial security purposes.
• Platform Usage: Our system automatically records usage data such as games played, bets placed, and the duration of your sessions.
• Cookies & Tracking Technologies: The surya898 website uses cookies and similar technologies to collect technical data about your device and how you use our platform.
• Support Communications: When you contact the surya898 support team via live chat or email, those conversations may be recorded for training and quality control purposes.

Surya898 uses the personal information collected solely for lawful and transparent purposes. The following are the primary reasons we require your data:

• Service Provision: Allows you to register, log in, play games, make deposits and withdrawals, and access all features of the surya898 platform.
• Identity Verification: Verify your identity to ensure account security and comply with anti-money laundering legal requirements.
• Payment Processing: Process all financial transactions securely and accurately, including deposits, withdrawals, and refunds.
• Fraud Prevention: Detect and prevent fraudulent activity, money laundering, unauthorised access, and platform abuse.
• Service Communications: Send important notifications related to your account, transactions, selected promotions, and platform updates.
• Platform Improvement: Analyse usage patterns to improve user experience, enhance existing features, and develop new products.
• Responsible Gaming: Monitoring gameplay patterns to identify members who may need responsible gaming support.
• Legal Compliance: Fulfil compliance obligations as required by applicable laws, regulations, and authorities.

Surya898 does not sell, rent, or trade your personal information to any third party for marketing purposes. However, we may share your data in the following limited circumstances:

• Licensed Service Providers: We share necessary data with payment service providers, game providers, and technology infrastructure providers who are bound by strict confidentiality agreements.
• Legal Requirements: surya898 will disclose your personal information where required by law, court order, or official request from a competent authority.
• Crime Prevention: In cases of suspected serious fraud or money laundering, surya898 may report relevant information to law enforcement authorities.
• Business Transfers: In the event of a merger, acquisition, or business asset transfer, members' personal data may be transferred to the new entity under the same level of data protection.

Surya898 employs high-grade security infrastructure to protect your personal data from unauthorised access, loss, misuse, or accidental disclosure. Our key security measures include:

• Full Data Encryption: All data transmitted between your device and surya898's servers is protected by 256-bit SSL/TLS encryption. Stored data is further secured with database-level encryption.
• Secure Servers: Your data is stored in licensed data centres equipped with physical access control systems, 24/7 monitoring, and intrusion detection systems.
• Two-Factor Authentication: surya898 supports two-factor authentication (2FA) to protect your account from unauthorised access.
• Internal Access Control: Only authorised surya898 staff with a legitimate business need may access members' personal data.
• Retention Period: Personal data is retained for as long as your account is active and for the period required by applicable law (typically 7 years for financial records).

While surya898 takes all reasonable precautions, no security system can be guaranteed 100% safe. You also play an important role in protecting your account by using a strong password and never sharing your login credentials with anyone.

The surya898 website uses cookies and similar technologies to enhance your browsing experience, ensure smooth platform functionality, and understand how members use our services.

Cookies are small text files stored on your device when you visit the surya898 website. They do not contain personal information that can be used to directly identify you.

You can manage or disable cookies through your web browser settings. Please note, however, that disabling certain cookies may affect the functionality or user experience of the surya898 platform.

As a surya898 member and data subject under Malaysia's PDPA, you have the following rights regarding your personal information. surya898 is committed to respecting and facilitating the exercise of these rights:

Surya898 is a platform exclusively dedicated to adults aged 18 years and above. We do not intentionally collect or store any personal information from individuals under the age of 18.

Should we discover that we have inadvertently collected personal data from minors, we will take immediate action to delete that information from our records and close the relevant account without delay.

Parents or guardians who believe their child has registered an account at surya898 are encouraged to contact our support team immediately so that appropriate action can be taken.

Surya898 reserves the right to amend or update this Privacy Policy at any time in line with changes in law, technology, or our business practices. All amendments take effect immediately upon publication on this page.

For material amendments that significantly affect your rights, surya898 will endeavour to notify you via in-platform notifications or email to your registered address before the changes take effect. The date of the last update is always displayed at the top of this page.

If you have any questions, concerns, or complaints regarding this Privacy Policy or the way surya898 handles your personal data, please do not hesitate to contact us. Our Data Protection Officer (DPO) team is ready to assist you.